Christmas 2024 Opening Hours & Parcel Delivery Mon 23 Dec: Open as normal. Tue 24 Dec: Offices close 5:00 pm, delivery cut-off 12:30 pm. Wed 25 & Thu 26 Dec: Closed. Fri 27 Dec: Offices close 5:00 pm, delivery cut-off 3:00 pm (delivery Mon 30 Dec). Mon 30 Dec: Offices close 5:00 pm, delivery cut-off 3:00 pm. Tue 31 Dec: Offices close 4:00 pm, delivery cut-off 12:30 pm. Wed 1 Jan: Closed. Thu 2 Jan: Open as normal. Thank you for your understanding, and we wish you a Merry Christmas and a Happy New Year!
 
 
 

Terms & Conditions

Terms & Conditions

(1) INTRODUCTION

These terms and conditions govern your use of our website; by using our website, you accept these terms and conditions in full, and you are agreeing to comply with and be bound by these terms and conditions of use, which together with our privacy policy and returns policy govern allied plumbing & heating ltd. relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use the website.

You must be at least 18 years of age to use our website. By using our website and by agreeing to these terms and conditions you warrant and represent that you are at least 18 years of age. Our website uses cookies. By using our website and agreeing to these terms and conditions, you consent to our use of cookies in accordance with the terms of our privacy policy.

(2) ORDERING FROM US

You are deemed to place an order with us by ordering via our online checkout process. As part of our checkout process, you will be given the opportunity to check your order and correct any errors. We will send you an order acknowledgment, detailing the products you have ordered.

 Our acceptance of an order takes place when we dispatch the order. We will send you a dispatch confirmation by email. When we dispatch the order the purchase contract will be made even if your payment has been processed immediately unless we have notified you that we do not accept your order or you have canceled your order. 
 
We may refuse to accept an order:
(a) where goods are not available;
(b) where we cannot obtain authorization for your payment;
(c) if there has been a pricing or product description error; or
(d) if you do not meet any eligibility criteria set out in our terms and conditions. 
Please note some of the parts are dispatched directly from our suppliers to speed up delivery and availability. Hence we may ask for returns to be sent back directly to the suppliers who dispatched the item to you. We will deal with all refunds directly with you. 

Shortages/Damages/ Incorrect Parts 

Shortages/damages or incorrect parts supplied MUST be notified to us in writing within 48 hours of receipt. Failure to notify us within 48 hours of receipt will be deemed as having received your complete order.

(3) PRICING
ALL PRICES ARE SUBJECTED TO 20% VAT

Back Orders

If your item is not in stock, we will back order it for you. You will always be emailed with the option to cancel your order if you would rather not wait.

(4) Parts Identification

The manufacturer's part numbers & Images are used for reference purposes only.
It is the duty of the Buyer to order the correct part. The seller shall deliver the part ordered and accepts no responsibility for inaccurate advice supplied by a third party to the Buyer in the identification of the part required, whether through commercial recommendation or technical diagnosis.

(4.1) Drawings & Specification
The goods supplied are manufactured and supplied by different manufacturers and are made in accordance with their own Specifications and Design.
Allied plumbing & heating ltd. cannot take responsibility for any loss or inconvenience caused by bad design or by any other manufacturing defects.

(4.2) Compatible Copy Parts

Some of the parts supplied by ALLIED PLUMBING & HEATING LTD. are marked as compatible copy parts. These parts are replacement parts not manufactured/supplied by the boiler manufacturer. These parts would be supplied as in the photos. Most would not come with washers /gaskets/instructions. If you require the original part please e-mail for a quotation. We shall not be liable for any claim for work done by a buyer in respect of defective goods whatsoever arising directly or indirectly howsoever arising and whether consequential or otherwise.

(5) Licence to use the website
Unless otherwise stated, we or our licensors own the intellectual property rights in the website
and material on the website. Subject to the license below, all these intellectual property rights are reserved. You may view, download for caching purposes only, and print pages from the website for your own personal use, subject to the restrictions set out below and elsewhere in these terms and conditions.
You must not:
(a) Republish material from this website (including republication on another website);
(b) Sell, rent, or sub-license material from the website;
(c) Reproduce, duplicate, copy or otherwise exploit material on our website for a commercial purpose;
(d) Edit or otherwise modify any material on the website; or
(f) Redistribute material from this website except for content specifically and expressly
made available for redistribution (such as our newsletter)
(6) Acceptable use
You must not use our website in any way that causes, or may cause, damage to the website or impairment of the availability or accessibility of the website; or in any way which is unlawful, illegal, fraudulent, or harmful, or in connection with any unlawful, illegal, fraudulent or harmful purpose or activity.
You must not use our website to copy, store, host, transmit, send, use, publish or distribute any material which consists of (or is linked to) any spyware, computer virus, Trojan horse, worm, keystroke logger, rootkit, or other malicious computer software. You must not conduct any systematic or automated data collection activities (including without limitation scraping, data mining, data extraction, and data harvesting) on or in relation to our website without our express written consent.
(7) Restricted access
Access to certain areas of our website is restricted. We reserve the right to restrict access to other areas of our website, or indeed our whole website, at our discretion. If we provide you with a user ID and password to enable you to access restricted areas of our website or other content or services, you must ensure that that user ID and password are kept confidential.
We may disable your user ID and password at our sole discretion without notice or explanation.
(8) Limited warranties
We do not warrant the completeness or accuracy of the information published on this website; nor do we commit to ensuring that the website remains available or that the material on the website is kept up-to-date, nor the suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
All images are supplied for reference purposes only. All dimensions and capacities stated are approximate. Consistent with ALLIED PLUMBING & HEATING LTD. policy of continual improvement, the right is reserved to amend product specifications without notice. Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services, or information available through this website meet your specific requirements.
To the maximum extent permitted by applicable law, we exclude all representations, warranties, and conditions relating to this website and the use of this website (including, without limitation, any warranties implied by law of satisfactory quality, fitness for purpose, and/or the use of reasonable care and skill)
(8.1) Warranty
All parts come with 6 month warranty. The warranty is that specified by the relevant manufacturers of the goods. All goods that failed within the warranty period will be replaced with items as specified by the manufacturers provided the purchaser proves it with paper works connected to the part. No credit or refund shall be issued against them. Allied Plumbing & heating ltd. cannot be held responsible for any loss arising from the faulty nature of the part supplied. We shall not be liable for any claim for work done by a buyer in respect of defective goods whatsoever arising directly or indirectly howsoever arising and whether consequential or otherwise.

(9) Disclaimer & Limitations Of liability
Allied Plumbing & Heating Ltd. does not seek to exclude or limit liability for death or personal injury arising from its negligence or that of its member's agents, directors, subcontractors, or employees or for any fraudulent misrepresentation.
Within the fullest extent permitted by UK law and save as provided above, neither Allied Plumbing & Heating Ltd nor any associated company shall be liable to you by reason of any representation, or any implied or expressed warranty or warranties, condition or another term, or any duty at common law, or under the express terms of the contract, or in negligence, whether on the part of Allied Plumbing & Heating Ltd. or any of its members, agents, directors, sub-contractors, employees or otherwise, for any indirect special or consequential loss or damage ( including but not limited to loss of profit or loss of saving), costs, expenses or other claims for compensation whatsoever which arise out of or in connection with the use of our website, the supply of the products or their use or resale by you .
"The limitations of liability in these conditions shall apply equally for the benefit of Allied Plumbing & Heating Ltd and any other associated company, agent, or affiliate of Allied Plumbing & Heating Ltd. as if references to Allied Plumbing & Heating Ltd included references to each other such associated company. "
While Allied Plumbing & Heating Ltd uses reasonable care, diligence, and endeavors to ensure that the information on this 
website is accurate, truthful, and frequently updated, it does not give any warranty or warranties as to the accuracy of written content or imagery. Furthermore, Allied Plumbing & Heating Ltd will not be held responsible for any written or image errors or omissions or for the consequences arising from the use of such information. Copyright of all material including, trademarks, written text, and imagery is the exclusive copyright of and belongs entirely to Allied Plumbing & Heating Ltd.
Whilst Allied Plumbing & Heating Ltd uses up-to-date and efficient methods to ensure a fast and reliable website service, it will not guarantee that your use of this website will be available without interruption or be completely error-free and as such cannot be responsible for any disruption, loss or damage of or corruption of any material in any communications transit system. Furthermore, Allied Plumbing & Heating Ltd will not be held responsible for the loss of or corruption of material or data when downloaded onto any computer or other communications system. Allied Plumbing & Heating Ltd cannot be held
responsible for the failure of third-party technology failures.
Further, Allied Plumbing & Heating Ltd will not be responsible nor liable for your use of any other websites which you may access via none of our website links within this website. Nor is Allied Plumbing & Heating Ltd responsible for any material published on third-party websites.
Allied Plumbing & Heating Ltd restricts total liability under or in connection with any contract for any products to which these conditions apply, and shall not exceed the price of the products, except as expressly provided and noted within these terms and conditions.
Allied Plumbing & Heating Ltd will not be liable to you, or your agents, or be deemed to be in breach of the contract by reason of any delay in performing, enabling or any failure to perform, any of its obligations in relation to the products ordered by you if that delay, enablement or failure was due to any cause or reason beyond Allied Plumbing & Heating Ltd reasonable control.
Allied Plumbing & Heating Ltd may at its sole discretion assign or transfer some or all of its rights or sub-contract any of its obligations under these terms and conditions to any third party, or appointed agent .
Your rights do not allow you to assign, transfer or subcontract any of your obligations under these terms and conditions except with the specific written and signed permission of Allied Plumbing & Heating Ltd. No person, appointed or otherwise, who is not a party to these terms and conditions shall have any right to enforce any term under the Contracts (Rights of Third Parties) Act 1999. Nothing in these conditions is intended nor shall they affect any of your statutory rights that may not be legally excluded.

(10) LINKS TO AND FROM OTHER WEBSITES
Links to third-party websites on this Website are provided solely for your convenience. If you use these links, you leave this Website. We have not reviewed all of these third-party websites and do not control and are not responsible for these websites or their content or availability. We, therefore, do not endorse or make any representations about them, any material found there, or any results that may be obtained from using them. If you decide to access any of the third-party websites linked to this Website, you do so entirely at your own risk. If you would like to link to this Website, you may only do so on the basis that you link to, but do not replicate, the home page of this Website, and subject to the following conditions: (a) you do not remove, distort or otherwise alter the size or appearance of the Allied plumbing & heating ltd.
(b) you do not create a frame or any other browser or border environment around this Website;
(c) you do not in any way imply that we are endorsing any products or services other than our own;
(d) you do not misrepresent your relationship with us nor present any other false information about us;
(e) you do not otherwise use heating spare parts trademarks displayed on this Website without our express written permission;
(f) you do not link from a website that is not owned by you; and
(g) your website does not contain content that is distasteful, offensive or controversial,
infringes any intellectual property rights or other rights of any other person or otherwise does not comply with all applicable laws and regulations.
We expressly reserve the right to revoke the right granted in this clause for breach of these terms and to take any action we deem appropriate.
(11) Indemnity
You hereby indemnify us and undertake to keep us indemnified against any losses, damages, costs, liabilities, and expenses (including without limitation legal expenses and any amounts paid by us to a third party in settlement of a claim or dispute on the advice of our legal advisers) incurred or suffered by us arising out of any breach by you of any provision of these terms and conditions, or arising out of any claim that you have breached any provision of these terms and conditions.
(12) Breaches of these terms and conditions
Without prejudice to our other rights under these terms and conditions, if you breach these terms and conditions in any way, we may take such action as we deem appropriate to deal with the breach, including suspending your access to the website, prohibiting you from accessing the website, blocking computers using your IP address from accessing the website, contacting your internet service provider to request that they block your access to the website and/or bringing court proceedings against you.
(13) Variation
We may revise these terms and conditions from time to time. Revised terms and conditions will apply to the use of our website from the date of the publication of the revised terms and conditions on our website. Please check this page regularly to ensure you are familiar with the current version.
(14) Assignment
We may transfer, sub-contract, or otherwise deal with our rights and/or obligations under these terms and conditions without notifying you or obtaining your consent.
You may not transfer, sub-contract, or otherwise deal with your rights and/or obligations under these terms and conditions.
(15) Severability
If a provision of these terms and conditions is determined by any court or other competent authority to be unlawful and/or unenforceable, the other provisions will continue in effect. If any unlawful and/or unenforceable provision would be lawful or enforceable if part of it were deleted, that part will be deemed to be deleted, and the rest of the provision will continue in effect.
(16) Exclusion of third-party rights
These terms and conditions are for the benefit of you and us and are not intended to benefit any third party or be enforceable by any third party. The exercise of our and your rights in relation to these terms and conditions is not subject to the consent of any third party.
(17) Entire agreement
These terms and conditions, together with our privacy policy and returns policy constitute the entire agreement between you and us in relation to your use of our website and supersede all previous agreements in respect of your use of this website.
(18) Law and jurisdiction
These terms and conditions will be governed by and construed in accordance with English law, and any disputes relating to these terms and conditions will be subject to the exclusive jurisdiction of the courts of England and Wales.
(19) The details-The full name of our company is allied plumbing & heating ltd.
We are registered in England & Wales under registration number 05673576, vat no. 887972442.

Our registered address is
Allied Plumbing & heating ltd.
197 Plumstead Common Road
London, SE18 2UJ
You can contact us by email to
sales@alliedspares.co.uk